Lead Credit Underwriter
Reports To: Credit Manager
Location: West Des Moines, Iowa
FLSA Status: Non-exempt
JOB SUMMARY
We are seeking an experienced individual to join our dynamic team within the home improvement financing sector as a Lead Consumer Underwriter. This elevated role combines the analytical rigor of consumer credit underwriting with the leadership qualities needed to guide and enhance our underwriting team’s capabilities. The individual will be a source of support for the entire Risk department, including Underwriters, Contractor Support Specialists, and blended roles. The selected candidate will be instrumental in overseeing the adjudication of residential home improvement loans, providing expert analysis, providing support to contractors, and leading the credit team through mentorship and quality assurance. The ideal candidate will bring a blend of analytical expertise and leadership background to ensure our underwriting processes are both efficient and effective, supporting our mission to offer superior home improvement financing solutions in a high-volume production environment.
RESPONSIBILITIES
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Credit Underwriting & Analysis: Perform in-depth credit analysis and adjudication for consumer credit applications, ensuring compliance with company policies. Handle complex cases and provide guidance on escalated issues from team members.
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Team Leadership & Development: Serve as a mentor and coach for the underwriting and contractor support teams fostering skill development in credit analysis, risk assessment, and policy compliance. Act in a supervisory capacity, promoting a culture of high performance and continuous improvement.
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Quality Assurance & Policy Documentation: Lead quality assurance efforts, ensuring the accuracy and integrity of underwritten loans. Participate in creation and maintenance of underwriting procedures and documentation, contributing to system testing and enhancements.
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Operational Collaboration: Collaborate with cross-functional teams to identify risk trends, participate in audits, and support system and process improvements. Provide strategic input on credit policies and practices to adapt to changing market conditions.
QUALIFICATIONS
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Bachelor's degree or equivalent, with a preference for backgrounds in finance, business, or related fields.
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Minimum of 7 years of experience in underwriting, with a strong preference for expertise in the home improvement or residential lending sector.
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At least 2 years in a leadership or supervisory role, with proven ability to train, mentor, and enhance team performance.
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Exceptional analytical, organizational, and decision-making abilities.
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Excellent communication skills, both written and verbal.
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Proven ability to manage time effectively and work both independently and as part of a team.
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Knowledge of lending regulations, compliance standards, and industry trends in home financing.
KNOWLEDGE AND SKILLS
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Strong verbal and written communication skills.
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Advanced proficiency in Excel and other Microsoft Office applications
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Ability to work independently and within a team.
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Strong analytical, problem-solving, and decision-making abilities, with a keen attention to detail.
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Superior time management and organizational skills, capable of managing high-volume workloads in a fast-paced environment.
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Ability to work independently as well as collaboratively within a team.
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Broad industry knowledge, particularly in home improvement lending, with a continuous drive for learning and improvement.
DETAILS
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Hybrid work schedule available, evenings are remote.
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Hourly rate depending on experience. Plus up to 7.5% of annual salary paid out on a monthly basis, based upon performance, after the first 90 days of employment.
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All weekday hours after 5PM and all weekend hours are paid at a +10% pay differential.
APPLY TO WORK AT WATERCRESS FINANCIAL
What does the hiring process look like after submitting a resume?
- If you see a position that you feel aligns with your skillset, apply! Our HR team will review your resume and determine if your background is what we are looking for. Talented candidates will be contacted to do a phone screen.
- Candidates that are selected will be asked to do an in-person or virtual interview with the hiring manager. A second interview with additional managers or members of the executive team may be necessary depending on the position.
- The hiring manager will then select a candidate to receive an offer for the position!
- Once an offer letter has been signed, all positions will be asked to complete a background and credit check to be completed prior to hire.
- It’s time to start your new position at Watercress Financial!