CAREERS AT WATERCRESS FINANCIAL

WORK WITH FINANCE INDUSTRY EXPERTS IN A GROWING ENVIRONMENT

OUR COMPANY CULTURE AND BENEFITS

At Watercress Financial, we strive to maintain an ever-evolving flexible and friendly environment for all our staff. We have shared values that allow us to do the right things always, not just when it’s convenient. We work together to solve problems the right way always, not just when it serves our purpose. With a leadership team that has worked together for over 30 years, we know how important it is to collaborate respectfully always, treating others as you would expect to be treated.

We are invested in our employees’ health and wellness and provide multiple benefits, both tangible and intangible to staff. We provide competitive salaries, 401k match, and new employees receive 21 days of PTO, 2 floating holidays and 7 paid holidays.

WHY WORK FOR WATERCRESS FINANCIAL?

“I’ve been working for Watercress Financial in the Customer Service position for over a year. I enjoy working with the customers, answering their questions, and helping them with their payments and anything needed by the customer. The leadership team at Watercress Financial are truly amazing and are here for their employees. They care about the employees and their families. They plan time for all the teams to get to know one another with outings and get togethers just to hang out and chat. We have become a close group of co-workers and friends, which makes a fabulous place to work. I would highly recommend working for Watercress Financial.

Diana W.

“Watercress Financial has a workplace culture that is second to none. Management is great in every department and truly cares about your personal and career goals. Great people to work with that make you feel welcome.”

Terry B.

START YOUR NEXT CAREER WITH WATERCRESS FINANCIAL!

VIEW OUR CURRENT JOB OPENINGS AND APPLY TODAY!

Assistant Vice President

This position may be remote and supports aggressive growth in both specific geographies as well as across all United States markets. The role reports to the Senior Vice President managing the region.

Bilingual Customer Service Representative

This role is responsible for all aspects of customer service in a call center environment, including handling high volumes of incoming customer calls, billing inquiries, setting up customer payments, and addressing all account-related questions.

Collections Specialist

This position is responsible for all aspects of collections, resolving customer billing problems and reducing delinquency.

Credit Risk Analyst

This role involves collecting, analyzing, and presenting data to help drive informed business decisions.

Financial Reporting Accounting Manager

This role involves collecting, analyzing, and presenting data to help drive informed business decisions.

Office Administrator

The Office Administrator is responsible for supporting the daily operations of the West Des Moines office by maintaining an appropriate work environment, managing third party vendors that provide service for the office, managing office supplies, incoming/outgoing packages and mail and answering phone calls.

Staff Accountant

At Watercress Financial, our general Accounting staff is responsible for the processing of accounts payable, loan accounts receivable, payment research, data file preparation, general ledger and bank reconciliations.

APPLY TO WORK AT WATERCRESS FINANCIAL

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    What does the hiring process look like after submitting a resume?

    1. If you see a position that you feel aligns with your skillset, apply! Our HR team will review your resume and determine if your background is what we are looking for. Talented candidates will be contacted to do a phone screen.
    2. Candidates that are selected will be asked to do an in-person or virtual interview with the hiring manager. A second interview with additional managers or members of the executive team may be necessary depending on the position.
    3. The hiring manager will then select a candidate to receive an offer for the position!
    4. Once an offer letter has been signed, all positions will be asked to complete a background and credit check prior to hire.
    5. It’s time to start your new position at Watercress Financial!