Contact Watercress Financial Support
Support When You Need It – One Call or Click Away
Madison Turner
Account Manager II
Product, process, and policy questions
Tucker York
Account Executive
Product, process, and policy questions
Contractor Support Team
Contractor Support
Deal-level resolution, Problem-solving, General product and process questions, Password resets
📞 Phone: 1.888.816.1086
📧 Email: support@watercressgroup.com
Contractor Support Hours:
Mon – Fri 8:00 a.m. – 9:30 p.m. CT
Sat – Sun 9:00 a.m. – 5:00 p.m. CT
If you ever have any questions or need help with an application or project, we’re just a phone call away — answering your call is our priority! As a reminder, Watercress Academy is available to you 24/7, with a comprehensive library of helpful articles and videos. If you haven’t signed up yet, ‘click here’ for the instructions.