Contact Watercress Financial Support
Support When You Need It – One Call or Click Away
Brandon Pearce
Senior Account Manager
Product, process, and policy questions
Danilo Ruiz
Director, Senior Account Executive
Product, process, and policy questions
Contractor Support Team
Contractor Support
Deal-level resolution, Problem-solving, General product and process questions, Password resets
📞 Phone: 1.888.816.1086
📧 Email: support@watercressgroup.com
Contractor Support Hours:
Mon – Fri 8:00 a.m. – 9:30 p.m. CT
Sat – Sun 9:00 a.m. – 5:00 p.m. CT
If you ever have any questions or need help with an application or project, we’re just a phone call away — answering your call is our priority! As a reminder, Watercress Academy is available to you 24/7, with a comprehensive library of helpful articles and videos. If you haven’t signed up yet, ‘click here’ for the instructions.